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How to Fix the "Something Went Wrong" Error in Microsoft Outlook

Common Causes of the "Something Went Wrong" Error

The "something went wrong" error in Microsoft Outlook can be caused by several factors, including:

• Issues with the autodiscover process
• Incorrect account settings
• Network connectivity problems
• Outdated software
• Corrupted data files

Troubleshooting Steps to Fix the "Something Went Wrong" Error

1. Check Network Connectivity

Ensure that your computer is connected to the internet. Disconnect and reconnect to the network to resolve any temporary connection issues.

2. Use HTTPS for Incoming and Outgoing Mail

Update your account settings to use HTTPS for both incoming and outgoing mail. Refer to Microsoft's support page for guidance on how to make these changes.

3. Update Software

Install the latest updates for Microsoft Outlook and your operating system. This can resolve compatibility issues and bugs that may cause the error.

4. Restart Outlook in Safe Mode

Restart Outlook in safe mode to disable add-ins and extensions that may interfere with its functioning. If Outlook works correctly in safe mode, disable or remove the problematic add-ins.

5. Repair Outlook Data Files

Corrupted or damaged data files can trigger the "something went wrong" error. Use the Microsoft Outlook Inbox Repair Tool (Scanpst.exe) to scan and repair data files.

6. Reset Your Outlook Profile

Creating a new Outlook profile can resolve problems with your existing profile. Delete the old profile and set up a new one to regain access to your account.

7. Contact Microsoft Support

If you have tried all the above troubleshooting steps and the error persists, contact Microsoft support for further assistance. They can provide specialized support and diagnose any underlying issues.